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Privacy Notice

We respect the privacy of every individual who visits or uses our website/eCommerce store.

This Privacy notice explains how we may collect and use the information you provide us.

Please read this notice carefully. Your use of our online services constitutes your acknowledgement of these terms.

Who are We?

For the purposes of GDPR the data controller is Pupcakes by Lilian and Floyd’s Fragrances.

Your personal data - what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by [the General Data Protection Regulation 2016/679 (the “GDPR”)1 ]. 

How do we process your personal data?

Pupcakes by Lilian and Floyd’s Fragrances complies with its obligations under [the GDPR] by storing and destroying data securely, by not collecting or retaining excessive amounts of data apart from what we are required to keep for a period of time for tax purposes.

What information is collected and why?

When a purchase is made online some essential information is required. Name, postal address, email and telephone if applicable.

These are collected to enable us to:

Process your online order

Contact you regarding your order if needed, including order confirmation and dispatch information

When necessary to respond to any queries, issues, or enquiries or from a form being filled in via the website.

We do not carry out any marketing campaigns so we will not contact you with details on offers or products by email, sms, post, or telephone. We are totally committed to you privacy and do not share or sell or trade any of the information collected to third parties. We include no third party products or links anywhere on our website.

Our eCommerce website is hosted by Wix.

The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for our customers to purchase from our Wix site. 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

At no stage, either during the payment process, or after payment has been made, are any of your card details passed onto us. All of the sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.


Our website uses cookies as most websites do.

Cookies are an element of data that a website can send to your browser, which may then store it on the hard drive of your computer or mobile device. Cookies allow us to understand who has seen which pages on the website.

These cookies are for statistical data only and do not collect any personal information in any way. 

Unfortunately, no web or email transmission is ever totally protected. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and recommend taking unique care in deciding what information you send via email. 

All transactions are carried out at your own risk. Once we have received your order/information this is not used for any other purpose.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. 

Cookies can be refused, if you select this setting within your browser certain parts of our website may be inaccessible.

For further information about cookies and how they are used visit

Should you have any queries about data protection you may contact us either through the Contact Us Page, or email us on

Privacy Policy: Welcome
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